Privacy Policy

Valet Closet ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you use our website valet-closet.com (the "Site") and our storage pick-up and delivery services (the "Services"). By using our Services, you agree to this Privacy Policy.

Overview

1. Information We Collect - We may collect the following types of information:a. Personal Information, Name, Email address, Phone number, Billing and payment information, Delivery and pick-up addresses, Account login credentials. Non-Personal Information, IP address, Browser type and version, Operating system, Device information, Website usage and interaction data. Information from Third Parties, We may receive information from third-party services, such as payment processors and marketing partners, to facilitate transactions and improve our Services.

2. How We Use Your Information - We use your information to:Provide, manage, and improve our Services, Process payments and manage billing, Communicate with you regarding your account and Service updates, Personalize your experience on our Site, Prevent fraud and enhance security, Comply with legal and regulatory obligations, Conduct analytics and research to improve our offerings

3. How We Share Your Information - We do not sell your personal information. However, we may share it with:

- Service Providers: Third-party vendors that assist with payment processing, data hosting, analytics, customer support, and delivery logistics.
- Legal Authorities:
If required by law, legal processes, or to protect our rights, safety, or property.
- Business Transfers:
In the event of a merger, sale, or transfer of assets, your information may be shared with the acquiring entity.

4. Data Security - We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure. You are responsible for safeguarding your account credentials.

5. Cookies and Tracking Technologies - We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices - Depending on your jurisdiction, you may have the following rights regarding your personal data:

- Access:
Request a copy of the personal data we hold about you.
- Correction:
Request correction of inaccurate or incomplete information.
- Deletion:
Request deletion of your personal data, subject to legal and operational requirements.
- Opt-Out:
Unsubscribe from marketing emails by following the opt-out instructions included in communications.To exercise any of these rights, please contact us at support@valetcloset.com.

7. Third-Party Links - Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Children’s Privacy - Our Services are not intended for children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us for removal.

9. Changes to This Policy - We may update this Privacy Policy periodically. Changes will be posted on this page with the "Last Updated" date. Continued use of our Services constitutes acceptance of the updated policy.